Medical Travel Market Intelligence Conference

BUILDING TRUST TOWARDS EXCELLENCE

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ABOUT

InsigHT is Malaysia’s medical travel market intelligence conference which gathers thought leaders and partners locally and globally to collaborate and advance the medical travel industry in Malaysia and the Asian region. The annual conference provides industry players with in-depth insights based on relevant knowledge and updated research at differentiated values. Forerunning the advancement of the healthcare travel industry, InsigHT presents itself as a platform to create opportunities from the ever-changing healthcare travel landscape.

This year, InsigHT2018 presents the theme of “Building Trust Towards Excellence”. Emphasising on building our greatest asset, trust, the conference will explore how this indispensable component fortifies networks, partnerships, relationships and initiatives while opening avenues to create new ones throughout the value chain. With a strong vision cast to see InsigHT become a reputable international conference by 2020, this conference is continued annually to highlight progressive trends, research and best practices to strengthen the local and regional healthcare travel ecosystem through long-term development within the industry.

AGENDA

3 September 2018

Programme

8.00AM
Registration and Networking Breakfast
9:00AM
Welcome Note
Building A Healthcare Destination Travellers Can Trust
 
9:15AM
Keynote Address
Keynote Address
10:00AM
Industry Insight 1
First Look: The Next Wave of Convergence in Global Medical Travel
10:45AM
Morning Break
11:00AM
Industry Insight II:
TRUST, key to going Beyond Medical Tourism - How can Malaysia move forward
 
11:45AM
Fireside Chat
A case study - South Korea's medical tourism
12:30PM
Lunch
 
2:00PM
Conference Sponsor Session (Diamond)
TBC
2:10PM
Market Insight II:
Design Thinking for Customer Experience
- Patients' trust and experience
- Hospital-patient communication
3:10PM
Coffee Break
3:30PM
Good Evidence Practice
Key for Building Stakeholder's Trust
 
4:15PM
Industry Insight III
Malaysia Medical Travel - Are we ready to go global?
5:00PM
Conclusion
Conclusion
5:30PM
End

4 September 2018

Breakout Session

8.00AM
Registration and Networking Breakfast
9:15AM
Redefining Healthcare with Digital Transformation
Redefining Healthcare with Digital Transformation
 
10:00AM
Consumer Insight II
Trust-Building through Connecting Medical Travel On-line
10:45AM
Morning Break
 
11:00AM
Workshop I
How "Brand" Drives Trust in Medical Travel
12:30PM
Lunch
 
 
2:00PM
Conference Sponsor Session
TBC
2:10PM
The next revolution in Big Healthcare
The Tencent Experience
 
2:45PM
Consumer Insight I
Revealing the Bangladeshi Outbound Healthcare Travellers - Opportunities and Challenges
3:45PM
Closing Remarks by CEO MHTC
4:00PM
End (For General Only) Coffee Break
4:15PM
Medical Travel Statistics
4:15PM Medical Travel Statistics (FOR MHTC MEMBERS ONLY)
 
5:00PM
Consumer Insight IV
The Indian Medical Travellers: What do they look for and how do they make decision? (FOR MHTC MEMBERS ONLY)
5:45PM
End (For MHTC Members Only)

4 September 2018

Masterclass Session (By Invitation Only)

8.00AM
Registration and Networking Breakfast
9:15AM Innovating Healthcare Sustainably starts today
Innovating Healthcare Sustainably starts today
 
09:45AM
PPP and Holistic Service Convergence key to medical travel success
PPP and Holistic Service Convergence key to medical travel success
10:40AM
Coffee Break
 
11:00AM
Inspiring the Extraordinary in Healthcare
Inspiring the Extraordinary in Healthcare
11:45AM
Riding on the wave of Tourism 4.0 with Tencent
Riding on the wave of Tourism 4.0 with Tencent
12:30PM
Lunch
 
 
2:00PM
Liberating the Value of Healthcare Digital Transformation
Liberating the Value of Healthcare Digital Transformation
2:40PM
Converge to Main Hall
4:00PM
End (For General Only) Coffee Break

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