Malaysia Healthcare Chronicles

A Hundred Unsung Heroes

On 18 March 2021, Malaysia Healthcare Travel Council (MHTC) launched its national campaign ‘A Hundred Unsung Heroes’ – an e-book that chronicles the journey of 100 frontliners who have been at the forefront of the nation’s fight against the COVID-19 pandemic. Read their stories, share their tales of dedication and celebrate them with us.

February 16, 2021
A Hundred Unsung Heroes: Janet K – Commercial Development, Pantai Hospital Kuala Lumpur
When I signed up for a role in marketing with Pantai Hospital, the thought of one day being covered in PPE and managing test screening centres, amidst a global pandemic did not even remotely cross my mind.  Being in the commercial sector of a hospital, my routine work usually involves client servicing, assistance patients on insurance related matters and other […]
February 15, 2021
A Hundred Unsung Heroes: Afifah Binti Abdullah – Emergency Nurse, Pantai Hospital Kuala Lumpur
When patients come through emergency, it is evident that they are feeling discomfort and as nurse with the emergency department, my first intention is to respond their need as quickly as I can. But with the COVID-19 pandemic and the anxiety surrounding it, our work routine faced disruptions.  As opposed to offering help quickly, we now have to screen all […]
October 29, 2020
A Hundred Unsung Heroes: Puspalladah Suppiah – Housekeeping Manager, Gleneagles Kuala Lumpur
I’ve been a part of the hospitality and housekeeping industry for the past 23 years. Being in this line of work, our chief responsibilities lie in ensuring that everything is well maintained, hygienic and clean – assuring patients they are safe and always looked after. While routine disinfections are part of any hospital regulatory procedures, during COVID-19 we had to […]
October 27, 2020
A Hundred Unsung Heroes: Noor Azreen – Infection Control Nurse, Gleneagles Kuala Lumpur
I started out as a staff nurse, then I continued my studies and had my post-basic in infection control. Prior to COVID-19, my role was to help reduce hospital acquired infection. But during the pandemic, everything changed – the whole situation was new to us and we had to learn fast. I’ve been running around with the team to do […]
October 22, 2020
A Hundred Unsung Heroes: Mr. Lim Shih Chang – Laboratory Manager, Gleneagles Kuala Lumpur
My role during this pandemic as a laboratory manager, is that I have to take care of the COVID-19 tests. I have to co-ordinate and ensure that the doctors and nurses are doing the right sampling before we can run the tests at our lab. Triple packing is especially important for the COVID-19 samples for safety purposes. Usually on normal days, we […]
October 20, 2020
A Hundred Unsung Heroes: Sister Tan Sock Ling – Nurse Manager, Sunway Healthcare
The COVID-19 pandemic has proven to be quite a challenge for us though we’re much more settled now compared to when the pandemic first struck us. Still, the situation hasn’t been easy for any of us at the hospital, but what’s most important is that we constantly reassure our patients of their safety and protection. Job wise, there’s certainly a […]
October 15, 2020
A Hundred Unsung Heroes: Ravidas Supramaniam – Housekeeping Manager, Sunway Healthcare
I’ve been in the healthcare industry for almost a decade now, with a focus on housekeeping. As a housekeeping manager, my main task is to oversee the entire housekeeping services for the hospital. When we first heard of the COVID-19 pandemic, it was of utmost importance that my team and I made sure that our hospital is clean and safe […]
October 13, 2020
A Hundred Unsung Heroes: Dr Nurul Yaqeen – Consultant Respiratory Physician, Sunway Healthcare
Specialising as a respiratory physician means I am involved in assessing patients who display symptoms of respiratory distress such as dry cough, shortness of breath etc. While these are associated with COVID-19, unfortunately, they are also common for several other respiratory conditions. As part of the COVID-19 taskforce, along with drafting the SOPs, the most critical part of my role was […]
October 8, 2020
A Hundred Unsung Heroes: Nabilah Zakaria – Diagnostic Radiographer, Pantai Hospital Kula Lumpur
I was working in the radiology department and the sister on duty suddenly called me and told me that I had to go for a COVID-19 screening and immediate quarantine. It turned out that my colleague from radiology had close contact with a positive COVID-19 patient. We had done an entire night of duty together, placing me at risk too. […]
October 6, 2020
A Hundred Unsung Heroes: Rajeshri Kannan – Clinical Instructor, Pantai Hospital Kuala Lumpur
Every day when I would go home from work, my son would start asking me a million questions – Mummy, why are you doing this? Why can’t you stay home like the rest of us? It was difficult for him to understand, why his mother is out there, doing something completely different than her regular role. By profession, I’m a […]