Malaysia Healthcare Chronicles

A Hundred Unsung Heroes

On 18 March 2021, Malaysia Healthcare Travel Council (MHTC) launched its national campaign ‘A Hundred Unsung Heroes’ – an e-book that chronicles the journey of 100 frontliners who have been at the forefront of the nation’s fight against the COVID-19 pandemic. Read their stories, share their tales of dedication and celebrate them with us.
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March 29, 2021
A Hundred Unsung Heroes: Zaiti Zubir – Senior Manager Institut Onn Ja’afar
I am a single mother with one child – a daughter who turns 14 this year. When news of the pandemic and ensuing Movement Control Order (MCO) reached me, I was in Penang for the holidays. I immediately rushed back to Penang leaving my only daughter with my parents. As a social worker, I knew that my work would involve […]
March 26, 2021
A Hundred Unsung Heroes: May Lau – Executive, Customer Service Sunway Healthcare
Even at the best of times, when people are sick, they and their loved ones get anxious and stressed. What the pandemic did was heighten emotions and simply magnify all these feelings. Why? Simply put, it is because they saw the hospital as the worst place to be, the place that sure got virus one. For me, it was the […]
March 25, 2021
A Hundred Unsung Heroes: Dr. Mohammed Ridzuan Abdul Razak – Senior Resident Medical Officer Accident & Emergency Department Pantai Hospital Kuala Lumpur
When we first heard of the outbreak of COVID-19 back in December 2019, I immediately put my team on high alert. The emergency department is the first zone where patients usually come in for their first clinical screening so we needed to have protocols in place that would allow us to immediately identify any symptoms associated with COVID-19. Working in […]
March 24, 2021
A Hundred Unsung Heroes: Dr. B. Rajasingam – Head of Department Accident & Emergency Gleneagles Kuala Lumpur
In an emergency department, you see everything and anything. But this is the COVID-19 pandemic that we’re talking about, so everybody was even more worried. Thus, it is important for me to maintain the department’s morale and ensure that the staff are treated well. It’s important that the family in the hospital is taken care first before we attend to […]
March 23, 2021
A Hundred Unsung Heroes: Datuk Munirah Abdul Hamid – President Pertubuhan Tindakan Wanita Islam (PERTIWI)
We heard of COVID-19 towards the end of 2019 and we were already being cautious by preparing ourselves with standard operating procedures (SOPs) like social distancing and wearing masks when serving food to those in need. The night the Movement Control Order (MCO) was announced on 18th March 2020, we were still giving out food to the needy. We had […]
March 22, 2021
A Hundred Unsung Heroes: Ananti Rajasingam – Chief Executive Officer Yayasan Chow Kit
When the lockdown was imminent, the government instructed the shutdown of our daycare centres, which acted as activity centres for children. Already struggling with funding, the lockdown magnified our financial dilemma. All plans for my organisation went down the drain and I had to take time to reflect on what to do. I do not consider myself a frontliner; more […]
March 19, 2021
A Hundred Unsung Heroes: ACP Baharudin bin Mat Taib – Chief of Police Shah Alam District, Royal Malaysia Police (PDRM)
When I took over as the Chief of Police for the Shah Alam district in 2018, never did I imagine that I would have to lead the precinct to face a pandemic such as this. I was first tasked with crisis management and was stationed at the Subang Airport. Naturally, my family members were worried for my health and safety, […]
February 19, 2021
A Hundred Unsung Heroes: Abdul Halim bin Aldin – Assistant Security Officer, Sunway Medical Center
When it came to work, my routine flowed smoothly – just follow the roster. However, all that ended when we were in the pandemic. As frontliners, we had to wear full PPE and at the beginning, it was uncomfortable. On top of that we had to face a battalion of patients and visitors and ensure they followed all SOPs. Many […]
February 18, 2021
A Hundred Unsung Heroes: Baljit Kaur – Assistant Nurse, Gleneagles Kuala Lumpur
I have been with Gleneagles Kuala Lumpur for the past 17 years. This year, the difference between working in the pandemic as opposed to my regular job scope is that I was working in a more conducive working environment prior to this. I also had all of my colleagues nearer to me. During the COVID-19 pandemic though, I was situated […]
February 17, 2021
A Hundred Unsung Heroes: Ruziyana Mohd Rozali – Assistant Nurse, Gleneagles Kuala Lumpur
During the pandemic, I found myself in a new role and I was stationed at the Patient Under Investigation (PUI) ward whereby our main task was to take care of patients who were suspected of having COVID-19. The situation was quite different compared to when I was working prior to the pandemic. Back then, most of the cases in my […]