Careers

We are looking for a Informatics Assistant Manager to join us. If you are a forward-thinking leader who thrives on leveraging data analytics to drive strategic decisions, this is the perfect opportunity for you.

Responsibilities:

• Support the Informatics Unit and bring together various types of industry information and data trends to develop strategic options as input and recommendation to top management.
• Responsible for managing informatics project from conception to implementation, ensuring successful delivery within scope, budget and timeline.
• Identify and develop business models and revenue streams related to informatics.
• Responsibilities include engagement with stakeholders and potential collaborators, development of the project brief and methodology, implementation of the project plan, analysis and preparation of report.
• Support the operational matters of Informatics Unit including:
  1. management of data in MHTC’s data management system and dashboard (MHTIS)
  2. internal and external data requests
  3. identify opportunities for research collaboration with universities and academic institutions.
  4. engagement with stakeholders such as PIK, DOSM, Tourism Malaysia, MOTAC, Immigration etc
  5. liaise with internal department and relevant parties in analysing data trends to identify opportunities and spot risks.
  6. support for projects within the organisation
  7. support administrative matters for the Unit
• Undertake other duties which may be appropriate within the areas of responsibility.
• Scale up reporting frequency, in providing data-driven decision support.
• Leverage on data to improve resource utilization and transform the way the organization collaborates and makes decisions – in business, markets and opportunities.
• Build on big data collection and analytics capabilities to uncover customer, product, and operational insights.
• Project-based data analytics, provides value creation, solutions to strategic planning problems.
• Develop analytics models and insights for stakeholders to drive efficiency or revenue.
• Participate in the development of data monetization opportunities.

Qualifications and Experience:

• Hold a Degree in Business Management, Mathematics or and/or similar/related fields
• At least 5 years of working experience in data management field or fields related to market research / analytics
• Strong command of both written and spoken English.
• Additional Skills:
  1. Competent in using MS Excel and MS PowerPoint
  2. Familiar with statistical software, MS Power BI, MS SQL, SPSS, SAS, etc.
  3. Familiar with statistical analysis and knowledge in research methodology both qualitative & quantitative
  4. Strong command of both written and spoken English
  5. Honest and trustworthy, exhibiting high degree of integrity
  6. Able to work effectively in a diverse team, maintaining good working relationships
  7. Able to prioritise work and manage time

Interested candidates are requested to email their updated resumes and state the ‘position title’ as the subject to [email protected]. Only shortlisted candidates will be contacted.

We are looking for a Strategic Planning Executive to join us. If you are a strategic thinker and results-driven professional with a proven track record of developing and implementing successful corporate strategies to drive business growth and competitive advantage, this is the perfect opportunity for you.

Responsibilities:

The position undertakes the scope of work as guided in full scope below, fit to requirement, as and when needed to perform during the contract period.

• Strategy: To contribute to the strategy planning and implementation process. He/she needs to synthesise crucial pieces of information such as industry developments, innovations, markets, competitors etc., from various internal and external sources to develop strategic options and manage projects effectively. This information will also serve as input for the regular strategy reviews by Management and business leads in the organisation. In this capacity, he/she is responsible to support all related strategic planning and projects across the organization.
• Project Management: Responsible for the industry development key initiatives and project planning process; ensuring its execution across the organisation. He/she is equipped with knowledge of and experience working with project and portfolio management methodologies He/she manages the development of project plans and budgets by playing a lead role in all the planning and budgeting activities required by the project deliverables. In this position, he/she establishes and reviews project or initiatives strategic priorities and translates them into actionable plans. Alongside the strategy management, he/she supports the strategic planning process to ensure that this process is timely, focused, and value adding. He/she also ensures that the strategy planning process highlights issues and gaps, making certain that these issues are thoughtfully addressed by the laid-out plans.
• Performance Management: Responsible to support management and development of the project's KPI and, to facilitate analysis and reporting of performance against plans and budgets as well as strategic objectives. He/she manages the development of regular performance reports for timely decision making as well as facilitating cross-functional involvement.
• Risk Management: Supports the development of scenarios for the mitigation of possible risks and provides recommendations for the management of these scenarios. He/she, in this capacity, is responsible for the timely risk's mitigation plans for the Management decision making.
• Analytics: Undertakes an analytical role where he/she shall manage analyses that will provide valuable benchmarking for Corporate Strategy Department as well as timely insights to various other departments, under the guidance of the reporting Manager/ Senior Manager. This includes analysing industry or market trends for the purpose of providing recommendations about the healthcare travel industry ecosystem opportunities.
• Collaboration: Highly collaborative and shall diligently work with the team in setting the direction of the project and building alignment with internal teams in developing a clear roadmap. He/she works with the key stakeholders to attain project goal and develop a strategy for the business's direction from the gathered insights.
• Other Duties: Performs similar duties as he/she deems fit for the proper execution of the duties and duties as delegated by the relevant senior manager and leadership.

Qualifications and Experience:

• Bachelor’s degree in Finance, Accountancy, Strategic Management, Business Administration, or any other related business and project management field. An equivalent of the same in working experience is also acceptable for the position.
• 3-5 years of working experience in strategy planning, project management position within a fast-paced and dynamic business environment, preferably in healthcare and hospitality industry.
• Strong command of both written and spoken English, Bahasa Malaysia.
• Additional skills:
  1. Communication Skills: Strong communicator, both verbally and in written form. This also includes good presentation skills. He/she must have the ability to clearly convey information and instructions, which will determine the effectiveness with which strategies are executed across the organisation and ultimately determine whether the business achieves its goals and objectives.
  2. Analytical Skills: Demonstrates exceptionally good analytical skills, an ability to translate raw information into actionable strategies and initiatives. He/she will have a demonstrated ability to perform standard analyses such as performance analyses, competitive analyses, market analyses, etc.
  3. Interpersonal Skills: Demonstrates strong attention to detail, have high-energy and a proactive nature, have a positive can¬ do attitude, be result-driven, have exceptional problem-solving skills, and work comfortably in a group/collaborative setting. He/she must also work comfortably with business executives and leadership including key stakeholders in private and public sectors, have an ability to multitask and meet aggressive deadlines.
  4. Integrity: Quality of having strong ethics to perform to the best of ability and act on principles. Honest and trustworthy, exhibiting high degree of integrity.
  5. Ms Office: Demonstrates proficiency in the use of Ms Word, Ms Excel, and PowerPoint, which will be necessary for the creation of both visually and verbally engaging analyses reports and presentations, for the Management and various agencies.

Interested candidates are requested to email their updated resumes and state the ‘position title’ as the subject to [email protected]. Only shortlisted candidates will be contacted.

We are looking for a Marketing Senior Executive to join us. If you are a dynamic and results-driven professional with a proven track record of creating successful marketing campaigns and achieving measurable results, this is the perfect opportunity for you.

Responsibilities:

• Contribute opinions/ideas towards strategic and tactical direction as well as coordination of all aspects of execution to completion.
• Assist and support the planning and management of all marketing, advertising and promotional activities online or offline planned by MHTC.
• Implement marketing campaigns – ATL, BTL and events activation, that can reach out to potential agents, partners and/or consumers.
• Assist in identifying and establishing distribution networks to promote Malaysia Healthcare services in the markets.
• Involve and maintain relationships with key stakeholders and influencers in the markets.
• Support the development and growth of the market database for remarketing purposes.
• Collaborate with Digital Marketing in developing and executing effective digital strategies relevant to markets.
• Assist and collaborate with cross function departments in developing accurate market intelligence to support go-to-market strategies and tactical.
• Working across the team and assist in delivery the task to meeting overall targets.
• Assist in ensuring budget utilisation is optimised.
• Assist and work closely with agents or partners whenever applicable.
• Support and contribute towards overall marketing and company-wide programmes and initiatives.
• Any other ad-hoc tasks and duties as assigned by Management.

Qualifications and Experience:

• Hold a Degree in Business or a Marketing-related degree or equivalent
• 1 -3 years of experience in regional marketing, business development or related areas.
• Candidate is required to be fluent in speaking, reading and writing in Mandarin and Cantonese due to the needs of this position. Strong command of English and Malay.
• Team player with good interpersonal and project implementation skill
• Adaptability, agility, and positive working attitude toward your daily task.
• Commendable communication, public speaking, and analytical skills
• Familiar with Ms Office particularly in Excel and Power Point
• Knowledge of digital marketing in China would be a strong advantage
• Willing/ able to travel frequently

Interested candidates are requested to email their updated resumes and state the ‘position title’ as the subject to [email protected]. Only shortlisted candidates will be contacted.

If you're a driven professional with a proven track record of developing and implementing successful corporate strategies to drive business growth and competitive advantage, this is the perfect opportunity for you.

Responsibilities:

• Bring together various types of information (e.g. industry and market research, informatics, competitor performance) and develop strategic options as input and recommendations to the Management Committee.
• Identify issues, analyze options, and build recommendations that will have a significant impact on corporate strategies.
• Identify business models and opportunities for organizational sustainability and increase operational efficiency and effectiveness.
• Work with the intelligence, informatics, Knowledge Management, and Sustainability teams through the process of building recommendations, knowledge bank, and data bank.
• Review the Corporate KPI for analysis and reporting of performance against Ministerial and strategic objectives.
• Assist in facilitation with key stakeholders and member hospitals through engagement and support in ensuring quality data for the measurement of Ministerial and Corporate KPI.
• Collaborate across organizations, member facilities, and key stakeholders, aiding in achieving the corporate targets and business sustainability.

Qualifications and Experience:

• Hold a Degree in Marketing/Economics/Business Administration or any related field.
• At least 5 years’ progressive experience in market research, business analysis, and strategy planning.
• Demonstrated experience in qualitative and quantitative market research, both traditional and online.
• Strong analytical, problem-solving, and negotiation skills.
• Excellent interpersonal and communication skills.
• Proficient in computer skills, including MS Excel, Word, and PowerPoint.
• Strong command of both written and spoken English and Bahasa Malaysia.
• Honest and trustworthy, exhibiting a high degree of integrity.
• Able to work effectively in a diverse team, maintaining good working relationships.
• Able to prioritize work and manage time.

Interested candidates are requested to email their updated resumes and state the ‘position title’ as the subject to [email protected]. Only shortlisted candidates will be contacted.