CEO's Message
Assalamualaikum and warm greetings from Malaysia Healthcare.
A vibrant and exciting third quarter has just flashed past us – but not without leaving behind an abundance of memories and achievements in its wake.
In the past three months, we have concluded two major events, participated in multiple international events, hosted delegates from overseas who came to experience Malaysia Healthcare, launched our inaugural industry report, Malaysia Healthcare Chronicles, and our second Malaysia International Referral Centre in China! Just looking back at these achievements takes my breath away. It is amazing what Malaysia Healthcare can accomplish when we put our heads and hearts together.
Pulling off two international events in the span of two months was an amazing experience. On the 23rd of August 2019, we concluded our inaugural Medical Travel Media Awards (MTMA 2019) with a bang! This one-of-a-kind award honours members of the media who have played a tremendously contributing role in pushing awareness of Malaysia Healthcare throughout the country and the world. We were glad to see happy smiles and joyous faces after the event concluded. This has been encouraging to witness and we will be continuing with MTMA 2020 next year!
A month later, insigHT2019 took place - and it was a blast! We witnessed much support from the government with three ministers in attendance: YB Tuan Lim Guan Eng, Minister of Finance; YB Datuk Wira Haji Amiruddin bin Hamzah, Deputy Minister of Finance and YB Dr. Lee Boon Chye, Deputy Minister of Health. We successfully launched our inaugural industry report, Malaysia Healthcare Chronicles, which recounts the past ten years of Malaysia’s healthcare travel journey. We had more than 300 delegates in attendance, an amazing line-up of sponsors and international speakers as well as an exciting two-days of knowledge exchange and tantalizing discussion on healthcare travel. We had much fun running insigHT2019 and we are looking forward to sharing a huge surprise with you about insigHT2020! Keep looking out for our newsletters and subscribe to our Insider 2020 for more information on all our upcoming events via this link: https://www.mhtc.org.my/get-in-the-loop/
Moving forward, we are pooling our resources and talent in preparation for Malaysia Year of Healthcare Travel 2020 (MYHT 2020). Taking place from 1st January to 31st December 2020, MYHT 2020 presents to healthcare travellers the year for bringing a change to their lifestyles for the better! We look forward to welcoming all to come Experience Malaysia Healthcare during MYHT 2020!
As we turn the page to the last quarter of the year, I call upon all stakeholders and partners to get excited and get onboard with us on the journey towards 2020. Together, Malaysia Healthcare wins!
#MHMenangSamaSama
Thank you.
Sherene Azli
CEO of Malaysia Healthcare Travel Council
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Editorial Column
Advisor:
Sherene Azli, Chief Executive Officer
Editorial Team:
Shobena Singam
Tutie Ismail
Iryna Khan
Rowena Selvarasan
Nina Hazrin
In this Issue:
Healthcare Happenings
Expertise in Oncology puts Malaysia on medical tourism map
(July 2019)
Medical tourists save up to 60-80% on expensive procedures and enjoy world-class facilities for three whole months.
Affordability and island vacation drive Penang’s medical tourism sector
(August 2019)
The medical tourism scene in Malaysia is booming. In 2018, approximately 1.2 million people visited the country to seek medical treatment – and this number is growing.
insigHT 2019 celebrates Malaysia Healthcare’s ten-year journey
(September 2019)
Malaysia Healthcare hosted the fourth installment of its annual medical travel market intelligence conference, insigHT2019, at the Four Seasons Hotel Kuala Lumpur.
Experience Malaysia Healthcare
The Meet and Greet service is the first point of contact for healthcare travellers on their health journey in Malaysia and is part of our end-to-end patient experience services offered at Malaysia Healthcare Lounge located at KLIA, KLIA2 and PIA.
Our dedicated Malaysia Healthcare Lounge personnel will greet registered health travellers at the aerobridge upon embarkation and will escort them through customs and immigration via a fast-tracked lane, before hosting them at the lounge while waiting for overland transportation to their designated hospitals or accommodations. Call 1-800-188-688 or email us at [email protected] to find out more.
Visitors to the Malaysia Healthcare Lounges across the third quarter
Member Hospital Updates
Malaysia Healthcare warmly congratulates TMC Fertility & Women’s Specialist Centre for receiving the honour as Malaysia Fertility Company of the Year during Frost & Sullivan’s Asia-Pacific Best Practices Awards which took place on 23rd August 2019.
The list below shows all of our latest Member Hospitals as of September 2019.
Market Updates
Making Waves Across Asia
Malaysia Healthcare has been active in expanding our wings across the region and spreading the news of our world class healthcare facilities and seamless end-to-end patient journey. Discover how we have kept ourselves busy throughout Q3!
Click the image to read about it
insigHT2019 Updates
Did you enjoy insigHT2019? Because we did!
insigHT2019 took place from 24th and 25th of September 2019, at Kuala Lumpur in Four Seasons Hotel Kuala Lumpur. It was an amazing 2-days of expanding networks and gaining new and interesting industry knowledge, peppered with engaging and thought-provoking discussions.
We also launched our inaugural industry report, Malaysia Healthcare Chronicles, which you can download by clicking here.
National Agenda
- Return on investment vs return on experience
- Pursuing excellence in cardiology and fertility
Healthcare Excellence
- Improving competitive global positioning
- Addressing barriers on a national scale
Wellness Excellence
- The future of wellness on the global healthcare travel landscape
- Approaching functional wellness holistically
Patient Experience
- Exemplify a patient excellence culture
- Humanising digitalisation in healthcare
Market Outlook
- Case studies from Vietnam, Japan, Indonesia and more!
Catch up on the highlights here: https://www.mhtc.org.my/2019/09/24/insight2019/
If you missed insigHT2019, fret not, we have already begun the preparation for insigHT2020! Next year, we are looking forward to presenting to you an insigHT conference with a twist. Keep a lookout at this page to see what 2020 has in store for you.
Can’t stand the anticipation? Book your seat for insigHT2020 by emailing to [email protected]
MTMA 2019
MTMA 2019 ends with a bang……and it was wonderful!
Malaysia Healthcare’s inaugural Medical Travel Media Awards 2019 awards ceremony took place on 23rd August 2019 at Hilton Hotel. It was a joyous occasion of celebrating both the international and local media’s contribution to building awareness of Malaysia’s healthcare travel industry.
Read about the wins at the MTMA 2019!
The Star wins top prize in world’s first Medical Travel Media Awards
We’re not stopping here…. Malaysia Healthcare is bringing to you MTMA 2020 and we are looking forward to seeing more entries from more countries across the world!
Keep an eye out for MTMA2020 here: https://www.mhtc.org.my/mtma/