Vol 03 | 2018
Assalamualaikum and warm greetings from Malaysia Healthcare. We have had quite an eventful third quarter - with all the events and initiatives lined up, the past three months were quite a plateful but flew past us just as quickly ! Our nation’s 61st Independence Day and 55th birthday (I am talking about Malaysia Day, of course) also took place recently and I hope you all experienced a warming patriotic month as I have.
As we progress towards achieving the fiscal year’s targets, I can surely say that the days ahead will only get more exciting! On MHTC’s part, we have much in store to share with you on how we are pushing Malaysia Healthcare to new heights.
For one, we have just concluded our third instalment of MHTC’s annual medical travel market intelligence conference – insigHT2018. With the theme ‘Building Trust Towards Excellence’, we invited key industry players, thought leaders and leading medical travel experts to collaborate, innovate and share knowledge to foster the development of the industry. We were very fortunate to have had the Deputy Minister of Health, YB Dr. Lee Boon Chye deliver the opening remarks followed by the Deputy Minister of Finance, YB Dato’ Ir. Haji Amiruddin bin Hamzah to deliver the keynote address and launch insigHT2018. This is testament of the government’s support to see to the growth and development of Malaysia’s healthcare travel industry.
Also during insigHT2018, an MoU Signing between Indonesia AirAsia and MHTC took place for a four-month trial using Air Asia Indonesia’s QZ direct flight from Indonesian cities to Penang to promote healthcare travel in Malaysia. This initiative involves several of Penang’s top private healthcare providers who have offered some great accompanying offers with the promotion. It is encouraging to see how industry players and healthcare providers are collaborating and contributing to making the healthcare travel journey experience a seamless one!
Malaysia Healthcare also launched our inaugural Medical Travel Media Awards (MTMA) 2018! The media has played a significant role in building awareness on Malaysia’s healthcare travel industry over the years. Through MTMA 2018, we want to appreciate, encourage and celebrate this! I would like to take this opportunity to personally invite participants from the local and international media landscape to submit their entries. MTMA is part of our efforts to garner interest and awareness in our upcoming Malaysia Year of Healthcare Travel 2020’s (MYHT 2020) campaign, Share My Experience, which will be open to the general public come 2019.
We have also been aggressively pursuing our plans to position Malaysia as the Fertility and Cardiology Hub of Asia. In this quarter alone, a Familiarisation Trip was organised to visit several of our fertility centres: TMC Fertility Centre, Alpha Fertility Centre, Sunfert International Fertility Clinic, Fertility Associates, the Fertility Centre of Sunway Medical Centre, and KL Fertility Centre. Delegates from China, Indonesia, Bangladesh, India, Vietnam and Myanmar came over to witness first-hand the quality of the fertility treatment services provided here.
Cardio Vascular Sentral Kuala Lumpur (CVSKL) also recently had their launch where our Prime Minister, Yang Amat Berhormat Tun Dr. Mahathir Mohamad, spoke of how Malaysia is capable to provide quality heart care to both the citizens of Malaysia and visitors of our country alike. Yang Amat Berhormat Tun Dr. Mahathir Mohamad also highlighted that this will help to boost Malaysia as a hub for medical tourism, whilst also boosting the economy. With this support in hand, we should only be spurred on to realise our targets.
All of these initiatives are a testament to Malaysia’s efforts in making Malaysia the leading global destination for healthcare. I would like to commend Malaysia Healthcare’s efforts in positioning the country as the Fertility and Cardiology hub of Asia. With only a few months left in 2018, let us continue to push for excellence and reach even greater heights by providing all of our healthcare travellers with the best possible treatment!
CEO of Malaysia Healthcare Travel Council
Sherene Azli, Chief Executive Officer
In this Issue:
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Experience Malaysia Healthcare
Malaysia Healthcare Concierge and Lounge
The Meet and Greet service is the first point of contact for healthcare travellers on their health journey in Malaysia and is part of our end-to-end patient experience services offered at Malaysia Healthcare Concierge and Lounge. In order to ensure a smooth transition for future patrons, our MHTC KLIA Lounge has just recently gone through renovations and is now in full operations.
Our dedicated Malaysia Healthcare Concierge and Lounge personnel will greet registered health travellers at the aerobridge upon embarkation and will escort them through customs and immigration via a fast-tracked lane, before hosting them at the lounge while waiting for overland transportation to their designated hospitals or accommodations. Call 1-800-188-688 or email us at firstname.lastname@example.org to find out more.
InsigHT2018’s international speakers experiencing first-hand Malaysia Healthcare’s Meet and Greet Service, and resting at the Malaysia Healthcare Concierge and Lounge.
Member Hospitals' Update
Malaysia Healthcare would like to congratulate these hospitals for their recent achievements in the healthcare industry!
Congratulations to KPJ Ampang Puteri Specialist Hospital and KPJ Damansara Specialist Hospital for achieving the Planetree Gold Certification for Excellence in Person-Centered Care!
Congratulations to Alpha Fertility Centre for taking home the Frost & Sullivan 2018 Malaysia Fertility Centre of the Year Award!
Congratulations to Sunway Medical Centre for winning the Healthcare CSR company of the year at the Frost & Sullivan 2018 Malaysia Awards!
Congratulations to Gleneagles Medini for being Reproductive Technology Accreditation Committee (RTAC) certified, making the hospital the 5th RTAC certified hospital in Malaysia!
Fly with AirAsia from major Indonesia cities to Penang and get medical a check-up package with a 10% discount!
Check out AirAsia’s latest promotion with Malaysia Healthcare’s participating hospitals here: https://medicaltourismmalaysia.com/flywithairasia/
World Experts Converged at insigHT2018 to Discuss the Shifting Landscapes of Medical Travel
The annual conference hosted by Malaysia Healthcare featured two full days of in-depth expert discussions and presentations of relevant case studies in order to drive and promote healthcare travel. Furthermore, InsigHT2018 also provided an engaging platform for keynote speakers to share insights with industry professionals on emerging trends, service disruptions and opportunities in the healthcare travel field.
InsigHT 2018 in a nutshell also provides a valuable touchstone on where healthcare travel affairs stands today, and how it stands to transform over the next 5 to 10 years. Attendees also had a chance to be part of MHTC’s exclusive workshops and masterclass during the conference, as well as consultation with experts in specific fields.
The Deputy Minister of Health, YB Dr. Lee Boon Chye also delivered the opening remarks followed by the Deputy Minister of Finance, YB Dato’ Ir. Haji Amiruddin bin Hamzah’s delivery of the keynote address and launch insigHT2018! During insigHT2018, there was also an MoU Signing between Indonesia AirAsia and MHTC, for a four-month trial using Air Asia Indonesia’s QZ direct flight from Indonesian cities to Penang to promote healthcare travel in Malaysia.
Malaysia Healthcare gives a big thanks to Flywire, our Diamond Sponsor for insigHT2018! Thank you and we look forward working together in the future!
Check out what you missed from insigHT2018:
InsigHT2018 Captured – Memorable Moments
Medical Travel Media Awards 2018 (MTMA2018)
Find out more about MTMA2018 here: www.mylovesyou.com/mtma2018