MALAYSIA
HEALTHCARE
NEWSLETTER

Vol 03 | 2018

CEO's Message

Assalamualaikum and warm greetings from Malaysia Healthcare. We have had quite an eventful third quarter - with all the events and initiatives lined up, the past three months were quite a plateful but flew past us just as quickly ! Our nation’s 61st Independence Day and 55th birthday (I am talking about Malaysia Day, of course) also took place recently and I hope you all experienced a warming patriotic month as I have.

As we progress towards achieving the fiscal year’s targets, I can surely say that the days ahead will only get more exciting! On MHTC’s part, we have much in store to share with you on how we are pushing Malaysia Healthcare to new heights.

For one, we have just concluded our third instalment of MHTC’s annual medical travel market intelligence conference – insigHT2018. With the theme ‘Building Trust Towards Excellence’, we invited key industry players, thought leaders and leading medical travel experts to collaborate, innovate and share knowledge to foster the development of the industry. We were very fortunate to have had the Deputy Minister of Health, YB Dr. Lee Boon Chye deliver the opening remarks followed by the Deputy Minister of Finance, YB Dato’ Ir. Haji Amiruddin bin Hamzah to deliver the keynote address and launch insigHT2018. This is testament of the government’s support to see to the growth and development of Malaysia’s healthcare travel industry.

Also during insigHT2018, an MoU Signing between Indonesia AirAsia and MHTC took place for a four-month trial using Air Asia Indonesia’s QZ direct flight from Indonesian cities to Penang to promote healthcare travel in Malaysia. This initiative involves several of Penang’s top private healthcare providers who have offered some great accompanying offers with the promotion. It is encouraging to see how industry players and healthcare providers are collaborating and contributing to making the healthcare travel journey experience a seamless one!

Malaysia Healthcare also launched our inaugural Medical Travel Media Awards (MTMA) 2018! The media has played a significant role in building awareness on Malaysia’s healthcare travel industry over the years. Through MTMA 2018, we want to appreciate, encourage and celebrate this! I would like to take this opportunity to personally invite participants from the local and international media landscape to submit their entries. MTMA is part of our efforts to garner interest and awareness in our upcoming Malaysia Year of Healthcare Travel 2020’s (MYHT 2020) campaign, Share My Experience, which will be open to the general public come 2019.

We have also been aggressively pursuing our plans to position Malaysia as the Fertility and Cardiology Hub of Asia. In this quarter alone, a Familiarisation Trip was organised to visit several of our fertility centres: TMC Fertility Centre, Alpha Fertility Centre, Sunfert International Fertility Clinic, Fertility Associates, the Fertility Centre of Sunway Medical Centre, and KL Fertility Centre. Delegates from China, Indonesia, Bangladesh, India, Vietnam and Myanmar came over to witness first-hand the quality of the fertility treatment services provided here.

Cardio Vascular Sentral Kuala Lumpur (CVSKL) also recently had their launch where our Prime Minister, Yang Amat Berhormat Tun Dr. Mahathir Mohamad, spoke of how Malaysia is capable to provide quality heart care to both the citizens of Malaysia and visitors of our country alike. Yang Amat Berhormat Tun Dr. Mahathir Mohamad also highlighted that this will help to boost Malaysia as a hub for medical tourism, whilst also boosting the economy. With this support in hand, we should only be spurred on to realise our targets.

All of these initiatives are a testament to Malaysia’s efforts in making Malaysia the leading global destination for healthcare. I would like to commend Malaysia Healthcare’s efforts in positioning the country as the Fertility and Cardiology hub of Asia. With only a few months left in 2018, let us continue to push for excellence and reach even greater heights by providing all of our healthcare travellers with the best possible treatment!

#MHMenangSamaSama

Thank you.

Sherene Azli
CEO of Malaysia Healthcare Travel Council


Healthcare Happenings


Dzulkefly confirms Lee Boon Chye will be Deputy Health Minister (July 2018)

Dzulkefly confirms Lee Boon Chye will be Deputy Health Minister

(July 2018)

Dr Dzulkefly Ahmad has confirmed that Gopeng MP Dr Lee Boon Chye (pic) has agreed to take up the post of Deputy Health Minister.
Hospital with a vision for growth (July 2018)

Hospital with a vision for growth

(July 2018)

Mahkota Medical Centre (MMC) here unveiled its new logo with a new vision to reinforce the growth of the 24-year-old establishment.

Best 5 Asian Countries That Host Good Hospitals (July 2018)

Best 5 Asian Countries That Host Good Hospitals

(July 2018)

There are countries that are best known for their hospitals and medical treatments. The following is a list of Asian countries that host good hospitals in the world.
Malaysia Plans To Help Couples From China Get A Second Child (August 2018)

Malaysia Plans To Help Couples From China Get A Second Child

(August 2018)

Infertility has become a problem in China, and it has been blamed on things like costs (of living, and of rearing a child) and unfriendly maternal policies, but a lot of women being at an advanced age may be the main problem.

Cover Story: Long road ahead for healthcare reform (August 2018)

Cover Story: Long road ahead for healthcare reform

(August 2018)

Last Thursday, the Ministry of Health announced that 11 hospitals nationwide would be upgraded to improve access to specialist medical care in the rural areas.
MHTC, IDI form strategic alliance (August 2018)

MHTC, IDI form strategic alliance

(August 2018)

Malaysia Healthcare Travel Council (MHTC) has signed a memorandum of understanding (MoU) with Ikatan Dokter Indonesia (IDI) in the interest of knowledge and experience transfers as well as upholding the ethics of practice.

Malaysia's Tourism Transformation (September 2018)

Malaysia's Tourism Transformation

(September 2018)

Today, the ‘Malaysia Truly Asia’ brand has earned Malaysia its popularity, and accolades from all across the world have poured in, among others, ‘Best Asian Destination’ by the World Travel Awards.
What healthcare travellers should know about medical tourism (September 2018)

What healthcare travellers should know about medical tourism

(September 2018)

The Malaysia Healthcare Travel Council (MHTC) advises healthcare travellers to do thorough research and ask your physician all your questions.

Perak to tap lucrative medical tourism sector (September 2018)

Perak to tap lucrative medical tourism sector

(September 2018)

Perak is delving into the lucrative medical tourism industry following the launch of Malindo Air’s Ipoh-Medan route.

Experience Malaysia Healthcare

Malaysia Healthcare Concierge and Lounge


The Meet and Greet service is the first point of contact for healthcare travellers on their health journey in Malaysia and is part of our end-to-end patient experience services offered at Malaysia Healthcare Concierge and Lounge. In order to ensure a smooth transition for future patrons, our MHTC KLIA Lounge has just recently gone through renovations and is now in full operations.

Our dedicated Malaysia Healthcare Concierge and Lounge personnel will greet registered health travellers at the aerobridge upon embarkation and will escort them through customs and immigration via a fast-tracked lane, before hosting them at the lounge while waiting for overland transportation to their designated hospitals or accommodations. Call 1-800-188-688 or email us at callcentre@mhtc.org.my to find out more.


InsigHT2018’s international speakers experiencing first-hand Malaysia Healthcare’s Meet and Greet Service, and resting at the Malaysia Healthcare Concierge and Lounge.


Member Hospitals' Update


Malaysia Healthcare would like to congratulate these hospitals for their recent achievements in the healthcare industry!

2018-v3-member-01

Congratulations to KPJ Ampang Puteri Specialist Hospital and KPJ Damansara Specialist Hospital for achieving the Planetree Gold Certification for Excellence in Person-Centered Care!


Market Updates


Market Updates

Fly with AirAsia from major Indonesia cities to Penang and get medical a check-up package with a 10% discount!

Check out AirAsia’s latest promotion with Malaysia Healthcare’s participating hospitals here: https://medicaltourismmalaysia.com/flywithairasia/


InsigHT2018


insight2018

World Experts Converged at insigHT2018 to Discuss the Shifting Landscapes of Medical Travel

The annual conference hosted by Malaysia Healthcare featured two full days of in-depth expert discussions and presentations of relevant case studies in order to drive and promote healthcare travel. Furthermore, InsigHT2018 also provided an engaging platform for keynote speakers to share insights with industry professionals on emerging trends, service disruptions and opportunities in the healthcare travel field.

InsigHT 2018 in a nutshell also provides a valuable touchstone on where healthcare travel affairs stands today, and how it stands to transform over the next 5 to 10 years. Attendees also had a chance to be part of MHTC’s exclusive workshops and masterclass during the conference, as well as consultation with experts in specific fields.

The Deputy Minister of Health, YB Dr. Lee Boon Chye also delivered the opening remarks followed by the Deputy Minister of Finance, YB Dato’ Ir. Haji Amiruddin bin Hamzah’s delivery of the keynote address and launch insigHT2018! During insigHT2018, there was also an MoU Signing between Indonesia AirAsia and MHTC, for a four-month trial using Air Asia Indonesia’s QZ direct flight from Indonesian cities to Penang to promote healthcare travel in Malaysia.


Sponsor Shoutout:

Malaysia Healthcare gives a big thanks to Flywire, our Diamond Sponsor for insigHT2018! Thank you and we look forward working together in the future!

insight2018

Check out what you missed from insigHT2018:

InsigHT2018 Captured – Memorable Moments

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Sherene Azli, Chief Executive Officer of Malaysia Healthcare delivering her Welcoming Speech
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YB Dr. Lee Boon Chye, Deputy Minister of Health, Malaysia, delivering his Opening Remarks
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YB Dato' Ir. Haji Amiruddin Bin Hamzah, Deputy Minister of Finance, Malaysia, delivering his Keynote Address
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(from left) Sherene Azli, YB Dato’ Ir. Haji Amiruddin Bin Hamzah, YB Dr. Lee Boon Chye and Datuk Dr. Kuljit Singh, President of the Association of Private Hospitals Malaysia launching insigHT2018

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(from left) Sherene Azli, YB Dr. Lee Boon Chye, YB Dato’ Ir. Haji Amiruddin Bin Hamzah, Datuk Kamarudin Meranun, AirAsia X Co-Group CEO and Dendy Kurniawan, CEO, Indonesia AirAsia after the MoU signing between Malaysia Healthcare and Indonesia AirAsia
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(from left) Datuk Dr. Kuljit Singh, Sherene Azli, YB Dato’ Ir. Haji Amiruddin Bin Hamzah, YB Dr. Lee Boon Chye and Datuk Kamarudin Meranun at the insigHT2018 press conference
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Sherene Azli striking a pose with international delegates from Bangladesh
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(from left) YB Dato’ Ir. Haji Amiruddin Bin Hamzah, YB Dr. Lee Boon Chye and Datuk Dr. Kuljit Singh mingling with delegates and stakeholders over a VIP lunch

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International speakers listening to the sessions at insigHT2018
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Delegates of insigHt2018 during one of the sessions
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Delegates listening keenly for key takeaways from each session
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Delegates took the opportunity to network and mingle during the break

Medical Travel Media Awards 2018 (MTMA2018)


MTMA 2018

Find out more about MTMA2018 here: www.mylovesyou.com/mtma2018