MALAYSIA
HEALTHCARE
NEWSLETTER

Vol 02 | 2019

CEO's Message

Assalamualaikum and warm greetings from Malaysia Healthcare.

Just like that, the second quarter has breezed past us! Malaysia Healthcare has been exploring creative ways to increase our presence in our neighbouring countries and it has been a wonderful experience in the process. We have been building our presence in Brunei, Myanmar, Indonesia, Vietnam and Nepal through various activities. On a joyous note, the 2019 Asia Pacific Healthcare and Medical Tourism Awards took place recently where Malaysia Healthcare took home 19 awards! Additionally, Dato’ Dr. Jacob Thomas was honoured wth the Lifetime Achievement Award whereas I was humbled to be honoured as Most Media Savvy Personality (Woman).

While this did come off as a surprise, it does reflect on how powerful social media is and how it can be used to bring about positive change to the world. Malaysia Healthcare is stepping onto that road with a mission to bring more awareness to how we take care of ourselves.

We often take our access to good healthcare services for granted, especially since we live in a country where healthcare is made readily available, affordable with quality benchmarked against international standards. With statistics telling us that globally 63% of deaths are due to non-communicable diseases, and their occurrences can be decreased through early detection and lifestyle changes (Source: WHO), it’s time we used all our resources to make this a reality and save lives.

On that note, Malaysia Healthcare proudly presents the Share My Experience (SMX) campaign. This social media driven campaign encourages everyone to take a step towards a healthier lifestyle with one small change at a time! The change can be simple such as, drinking more water daily or increasing your step count. As you practice this daily, you will start to see the positive impact on your life as the #sharemyXperience campaign spreads a wave health awareness and self-love to everyone! Sign up for our Insider 2020 to find out more.

In the long run, we hope that people from around the world will get with the programme and make a change in their lives to get better access to quality healthcare. This leads up to 2020, where we are looking forward to greeting healthcare travellers eager to change their lifestyles for the better! We are extending our arms to all who want to make a healthier lifestyle change to come Experience Malaysia Healthcare during Malaysia Year of Healthcare Travel 2020!

The next quarter is going to get more exciting with all the events to come. In August, we will be awarding the first winners of the Medical Travel Media Awards (MTMA)! If you have missed out on MTMA 2019, fret not. MTMA 2020 is coming soon! So put your fingers to keyboard, begin writing your next article on Malaysia Healthcare and stand a chance to be our 2020 winners.

insigHT, the region's leading medical travel market intelligence conference, will be happening at Four Seasons Hotel Kuala Lumpur on 24th and 25th September 2019 with the theme, 'Differentiation for Excellence'. Be sure to get your tickets before we sell out completely!

As we keep moving forward, I hope that we progress together keeping the spirit of unity in our hearts and our vision for the industry clear in our minds. Onwards to the next quarter!

#MHMenangSamaSama

Thank you.

Sherene Azli
CEO of Malaysia Healthcare Travel Council


Experience Malaysia Healthcare

The Meet and Greet service (MGS) is the first point of contact for healthcare travellers on their health journey in Malaysia and is part of our end-to-end patient experience services offered at Malaysia Healthcare Lounge located at KLIA, KLIA2 and PIA.

Our dedicated Malaysia Healthcare Lounge personnel will greet registered health travellers at the aerobridge upon embarkation and will escort them through customs and immigration via a fast-tracked lane, before hosting them at the lounge while waiting for overland transportation to their designated hospitals or accommodations. Call 1-800-188-688 or email us at [email protected] to find out more.


Member Hospital Updates

Malaysia Healthcare has expanded in numbers! Welcome to the Malaysia Healthcare family Bagan Specialist Centre, Life Care Diagnostic Medical Centre Sdn Bhd, Manipal Hospitals and Tawakkal Health Centre!

The list below shows all of our latest Member Hospitals as of 30th June 2019.

Member Hospital Updates

Member Hospital Updates

Malaysia Healthcare would like to congratulate these hospitals for their recent achievements in the healthcare industry!

Congratulations to KPJ Healthcare, Pantai Hospital Kuala Lumpur, and Prof Muhaya Eye and LASIK Specialist Centre on the receipt of the Reader’s Digest Trusted Brand 2019 recognition.

Congratulations to all winners during the 2019 Asia Pacific Healthcare & Medical Tourism Awards!

  1. Cardiology Service Provider of the Year – Institut Jantung Negara
  2. Dental Service Provider of the Year – Pristine Dental Centre
  3. Diabetes Service Provider of the Year – Penang Adventist Hospital, Prince Court Medical Centre
  4. ENT Service Provider of the Year – Thomson Hospital Kota Damansara
  5. Fertility Service Provider of the Year – Alpha Fertility, TMC Fertility and Women’s Specialist Centre
  6. Health Screening Provider of the Year – Gleneagles Hospital Kuala Lumpur
  7. Integrated Healthcare Clinic of the Year – Pantai Hospital Kuala Lumpur
  8. Neurology Service Provider of the Year – Sunway Medical Centre
  9. Oncology Service Provider of the Year – Gleneagles Hospital Penang, Subang Jaya Medical Centre, Sunway Medical Centre
  10. Ophthalmology Service Provider of the Year – International Specialist Eye Centre
  11. Orthopaedic Service Provider of the Year – KPJ Healthcare, Prince Court Medical Centre
  12. Paediatric Service Provider of the Year – Gleneagles Hospital Penang, Prince Court Medical Centre
  13. Paediatric Cardiology Service Provider of the Year – Institut Jantung Negara
  14. Urology Service Provider of the Year – Gleneagles Hospital Kuala Lumpur, Sunway Medical Centre
  15. Women’s Health and Wellness Service Provider of the Year – TMC Fertility and Women’s Specialist Centre
  16. Hospital of the Year Malaysia – Prince Court Medical Centre, Subang Jaya Medical Centre
  17. Medical Travel Organisation of the Year in Asia Pacific – Malaysia Healthcare Travel Council (MHTC)
  18. Value Based Hospital of the Year in Asia – Gleneagles Hospital Penang
  19. Medical Tourism Hospital of the Year in Asia Pacific – Sunway Medical Centre
  20. Lifetime Achievement Award – Dato’ Dr. Jacob Thomas

Market Updates

Engaging Media Across the Region

We received media from Brunei, Indonesia, Myanmar, Nepal and Vietnam who visited our world class healthcare facilities and enjoyed our seamless end-to-end patient journey as they experience Malaysia Healthcare for themselves. Click on the images to learn more.


Malaysia Healthcare Creates an Impression in China

Malaysia Healthcare has been building more bridges with China! In April, we participated in the 11th China International Medical Tourism (Shanghai) Exhibition (CMTF) and in May and June we had doctoral delegations visit some of our esteemed fertility clinics. Read all about it using the links below. Click on the images to learn more.


InsigHT2019 is here!

InsigHT2019 is here!

More exciting updates on insigHT2019!

We have a whole list of exciting speakers in store for you, starting with the Minister of Finance, YB Tuan Lim Guan Eng.

Come and hear directly from the leaders of country on how healthcare travel in a key driver for bring our country to new heights.

We will also be joined by Datuk Dr. Noor Hisham, Director General of the Ministry of Health, for a compelling fireside chat on healthcare travel as a National Agenda.

The 2-day conference invites both international and national guests to highlight on best practice in healthcare travel: Dr Colin Lee, founder of Alpha International Women Specialist Group, Lutz Lungwitz, President of the German Medical Wellness Association, Yoshihiro Suwa, Partner of Roland Berger, Indonesia and much more.

Join the excitement on the 24th - 25th of September 2019, at Kuala Lumpur at Four Seasons Hotel Kuala Lumpur.

Visit www.mhtc.org.my/insight2019 for the latest agenda or email Andrew Oh at [email protected].

(Note: HRDF Claimable | Eligible for CPD points)


MTMA 2019

MTMA 2019

MTMA 2019 is now closed!

Thank you to all who have submitted your entries. We look forward to announcing the first winners of MTMA soon!

The Medical Travel Media Awards (MTMA) 2019 will be happening on 22nd August 2019 at Sheraton Petaling Jaya Hotel. Winners will be enjoying up to RM 50, 000 worth of prizes which includes a Grand Prize of an exclusive 3-Days, 2-Nights Malaysia Healthcare experience.

Malaysia Healthcare launched our inaugural Medical Travel Media Awards (MTMA) 2019. The awards are to celebrate both international and local media’s contribution to building awareness of Malaysia’s healthcare travel industry. Malaysia Healthcare encourages participants from the local and international media landscape to submit their entries!