MALAYSIA
HEALTHCARE
NEWSLETTER
Vol 01 | 2019
CEO's Message
Assalamualaikum and warm greetings from Malaysia Healthcare.
Malaysia Healthcare has been blazing down the road of success in the first quarter of the 2019, and our gears have only just warmed up! With our eyes firmly fixed on our goal for 25% growth this year, we set out to expand our reach further in our key focus markets.
The year started out with the Malaysia Healthcare Expo in Jakarta and Malaysia Healthcare Pavilion in Surabaya where we saw a huge turn-out of the Indonesian community eager to snatch up available healthcare packages. Moving up north, in Shenzen, China, Malaysia Healthcare signed a Memorandum of Understanding with MJ Life to enhance our end-to-end service offerings. In Xiamen, Malaysia Healthcare offered one-on-one consultations, anchored by Alpha Fertility Centre, and received an overwhelming response of aspiring parents hoping to have their dreams of having children come true.
It has been quite encouraging to see how Malaysia Healthcare has been expanding its reach beyond our focus markets, China, Indonesia, India, Myanmar and Vietnam, through public-private partnerships and we have so much in store for the second quarter!
In the wake of numerous lives being affected by non-communicable diseases, we kickstarted our 2019 campaign, Share My Experience to encourage people from across the globe to make the migration from reactive care to preventive care. How are we doing it? We are inspiring everyone to be superheroes! With non-communicable diseases on the rise and claiming many lives each year globally, we hope that sharing your healthcare journey experience can inspire others to make a change and save their lives!
All this brings us to 2020, where we hope to see empowered healthcare travellers take stock of Malaysia Healthcare’s quality service offerings and change their lifestyles for the better! We are less than a year away from Malaysia Year of Healthcare Travel 2020, the nation’s first international healthcare travel campaign aimed at inviting people to come Experience Malaysia Healthcare.
Come August 2019, Malaysia Healthcare will be hosting the world’s first international medical travel media award and we are looking forward to awarding our inaugural winners. Submissions for our Medical Travel Media Awards is coming soon – if you are a journalist reading this, you only have THREE MONTHS to submit your work. Visit here for more info.
Back for the fourth year is insigHT 2019! Malaysia’s leading medical travel market intelligence conference this year is themed ‘Differentiation for Excellence’, and we will be graced by the presence of YB Tuan Lim Guan Eng, Finance Minister of Malaysia, at the conference. Join us at Four Seasons Hotel Kuala Lumpur on 24th and 25th September 2019 to find out how Malaysia is prioritising Differentiation for Excellence towards becoming the leading global healthcare destination.
As we turn the page to the next quarter, we hope to forge more meaningful partnerships and propel Malaysia Healthcare further into the global frontier of healthcare travel. With trust as our anchor, we envision more support from partners and stakeholders as we aspire to host more healthcare travellers from across the world. Let us all work towards a fulfilling and productive second quarter. Until, then.
#MHMenangSamaSama
Thank you.
Sherene Azli
CEO of Malaysia Healthcare Travel Council
Editorial Column
Advisor:
Sherene Azli, Chief Executive Officer
Editorial Team:
Shobena Singam
Tutie Ismail
Iryna Khan
Rowena Selvarasan
Trisher Tiew
In this Issue:
Healthcare Happenings
Demand for private healthcare remains upbeat
(January 2019)
One Of World's Top 10
(January 2019)
6 Countries with the Best Healthcare in the World
(January 2019)
The World’s Best Places to Retire in 2019
(January 2019)
ASEAN scores strongly on Muslim travel index
(January 2019)
Mengenal Penang, Destinasi Tempat Berobat Arifin Ilham
(January 2019)
Is Malaysia poised to become a wellness destination?
(February 2019)
What Makes Malaysian Health Care One Of The Best In The World?
(February 2019)
Malaysia Healthcare EXPO 2019
(February 2019)
Medical partnership to help all
(February 2019)
Pengiktirafan dunia kepada Malaysia
(February 2019)
Top-6 Countries with the Best Health Care Systems in the World 2019
(February 2019)
Dr Yahya Awang: The man behind the heartbeats of over 5,000 people, including Dr M
(March 2019)
RM1.8 billion industry. Get ‘benefits’ from it!
(March 2019)
Medical tourism receipts to see 25% rise
(March 2019)
Penjagaan Kesihatan Malaysia terbaik dunia
(March 2019)
New hospital set to make Kedah a medical tourism destination
(March 2019)
Five new hospitals for Selangor
(March 2019)
Industry Highlights
Vietnam an outbound market to watch
Wan Nadiah named group CEO of TMC Life Sciences
Medical tourism supporting Penang’s hotel sector
Malaysia: Targeting 30 million tourists
Wow! Bisnis Wisata Medis Diprediksi Tumbuh 21%
Sabah to woo more European tourists
Medical tourism receipts to see 25% rise
Experience Malaysia Healthcare
Malaysia Healthcare Lounge and Concierge
Announcing the commencement of the KLIA2 (Kuala Lumpur International Airport 2) Malaysia Healthcare Lounge! Healthcare travellers arriving and departing from KLIA2 can now experience Malaysia Healthcare’s hospitality right at the airport beginning 4th April 2019. See details below:
Location : Lot LS2-3-05, Departure area Level 3, Klia2
Operating Hours : 8.00am - 11.00pm
Snapshots of the Malaysia Healthcare Lounge at KLIA2
The Meet and Greet service was tailored for healthcare travellers on their health journey in Malaysia and is part of our end-to-end patient experience services offered at Malaysia Healthcare Lounge. Currently, we are expanding our services to KLIA2, in addition to our existing Malaysia Healthcare Concierge and Lounges in KLIA and PIA respectively.
Our dedicated Malaysia Healthcare Lounge personnel will greet registered health travellers at the aerobridge upon embarkation and will escort them through customs and immigration via a fast-tracked lane, before hosting them at the lounge while waiting for overland transportation to their designated hospitals or accommodations. Call 1-800-188-688 or email us at [email protected] to find out more.
Market Updates
Malaysia Healthcare was in Jakarta from 15th to 17th February 2019 for the Malaysia Healthcare Expo (MHX) which will be travelling across the Asian region this year. Jakarta saw 11 participating private hospitals and healthcare facilities from Malaysia who conducted health talks, panel discussions and free health checks! The MHX is an expo which brings Malaysia Healthcare to the doorstep of healthcare travellers where our service offerings are showcased at designated booths and through fun activities!
In March, MHX joined the AirAsia’s Travel Fair 2019 in Surabaya to showcase healthcare packages from Sunway Medical Centre, Metro IVF, Island Hospital, Thomson Kota Damansara Hospital, and ALPS Medical to the local community. The MH pavilion attracted many visitors throughout the 3-day fair from 22nd to 24th March 2019 and we are hoping to see many healthcare travellers from Surabaya on our shores soon!
From 6th to 11th March, Malaysia was ITB Berlin’s country partner this year where we created quite an impact! Missed out on all the happenings? Recapture those moments through the links below:
Malaysia Healthcare was showcased for our world-class quality, easy accessibility, and affordable healthcare travel service offerings at ITB Berlin.
MHTC signs MoU with MJ Life in Shenzen, China
Malaysia Healthcare at Dhaka Travel Mart 2019
Malaysia Healthcare at Vietnam International Travel Mart 2019
Dream Makers in Xiamen, China
Malaysia Healthcare saw a gathering of 150 couples, all aspiring parents, in Xiamen, China, eager to have a one-on-one consultation with two of Alpha Fertility Centre’s Consultant O&G and Fertility Specialists, Dr. Leong Wai Yew, and Dr. Lam Wei Kian. This joint venture Thailand saw much engagement, and we look forward to Bringing Hope to Dreams for all these Xiamen couples!
InsigHT2019 is here!
Differentiation For Excellence
Y.B. Tuan Lim Guan Eng Confirms Opening at insigHT2019
MHTC is proud to announce that Y.B. Tuan Lim Guan Eng, Finance Minister of Malaysia, will be opening insigHT2019, at the Four Seasons Hotel, Kuala Lumpur on the 24th – 25th September2019.
Bringing together the best in medical travel from Malaysia and other competitive markets, insigHT2019 will enable compelling dialogues between experts in the industry on the evolvement of medical travel rules and regulations, limitations and opportunities and trends of the multi-billion industry.
Click here to find out more, or email to [email protected] for more information.
(Note: HRDF Claimable | Eligible for CPD points)
MTMA 2019
There are only THREE MONTHS LEFT TO SUBMIT your work for the Medical Travel Media Awards!
Malaysia Healthcare launched our inaugural Medical Travel Media Awards (MTMA) 2019. The awards are to celebrate both international and local media’s contribution to building awareness of Malaysia’s healthcare travel industry. Malaysia Healthcare encourages participants from the local and international media landscape to submit their entries!
Find out more about MTMA2019 here: www.mylovesyou.com/
MHTC recently hosted a Media Luncheon on 15th March 2019, where many members of media and the MTMA judges were present for a time of networking, Q&A and discovering more about Malaysia Healthcare.
