MALAYSIA
HEALTHCARE
NEWSLETTER

Vol 01 | 2019
CEO's Message

Assalamualaikum and warm greetings from Malaysia Healthcare.
Malaysia Healthcare has been blazing down the road of success in the first quarter of the 2019, and our gears have only just warmed up! With our eyes firmly fixed on our goal for 25% growth this year, we set out to expand our reach further in our key focus markets.
The year started out with the MHX (Malaysia Healthcare Expo) in Jakarta and in Surabaya where we met health conscious Indonesian communities eager to snatch up available healthcare packages. Moving up north, in Shenzen, China, Malaysia Healthcare signed a Memorandum of Understanding with MJ Life to enhance our end-to-end service offerings. In Xiamen, Malaysia Healthcare offered one-on-one consultations, together with our elite facilities, and received an overwhelming response of aspiring parents hoping to have their dreams of having children come true.
In the wake of numerous lives being affected by non-communicable diseases, we kickstarted our 2019 campaign, Share My Experience to encourage people from across the globe to make the migration from reactive care to preventive care. How are we doing it? We are encouraging everyone to be superheroes by sharing your healthcare journey to inspire others to take better care of themselves! With non-communicable diseases on the rise and claiming many lives each year globally, we hope that sharing your healthcare journey experience can inspire others to make a change and save their lives!
All this brings us to 2020, where we hope to see empowered healthcare travellers take stock of Malaysia Healthcare’s quality service offerings and change their lifestyles for the better! We are less than a year away from Malaysia Year of Healthcare Travel 2020 (MYHT 2020), the nation’s first international healthcare travel campaign. MYHT 2020 aims to invite healthcare travellers to come Experience Malaysia Healthcare as they take a leap towards better health and a more holistic lifestyle.
Come August 2019, Malaysia Healthcare will be hosting the world’s first international medical travel media award and we are looking forward to awarding our inaugural winners. Submission deadline for our Medical Travel Media Awards is coming soon – if you are a journalist reading this, you only have until 30th June 2019 to submit your work. Visit here for more info.
Back for the fourth year is insigHT 2019! Malaysia’s leading medical travel market intelligence conference this year is themed ‘Differentiation for Excellence’, and we will be graced by the presence of YB Tuan Lim Guan Eng, Finance Minister of Malaysia, at the conference. Join us at Four Seasons Hotel Kuala Lumpur on 24th and 25th September 2019 to find out how Malaysia is prioritising Differentiation for Excellence towards becoming the leading global healthcare destination.
As we turn the page to the next quarter, we hope to forge more meaningful partnerships and propel Malaysia Healthcare further into the global frontier of healthcare travel. With trust as our anchor, we envision more support from partners and stakeholders as we aspire to host more healthcare travellers from across the world. Let us all work towards a fulfilling and productive second quarter. Until, then.
#MHMenangSamaSama
Thank you.
Sherene Azli
CEO of Malaysia Healthcare Travel Council
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Editorial Column
Advisor:
Sherene Azli, Chief Executive Officer
Editorial Team:
Shobena Singam
Tutie Ismail
Iryna Khan
Rowena Selvarasan
Trisher Tiew
In this Issue:
Healthcare Happenings
Demand for private healthcare remains upbeat
(January 2019)
One Of World's Top 10
(January 2019)
6 Countries with the Best Healthcare in the World
(January 2019)
The World’s Best Places to Retire in 2019
(January 2019)
ASEAN scores strongly on Muslim travel index
(January 2019)
Mengenal Penang, Destinasi Tempat Berobat Arifin Ilham
(January 2019)
Is Malaysia poised to become a wellness destination?
(February 2019)
What Makes Malaysian Health Care One Of The Best In The World?
(February 2019)
Malaysia Healthcare EXPO 2019
(February 2019)
Medical partnership to help all
(February 2019)
Pengiktirafan dunia kepada Malaysia
(February 2019)
Top-6 Countries with the Best Health Care Systems in the World 2019
(February 2019)
Dr Yahya Awang: The man behind the heartbeats of over 5,000 people, including Dr M
(March 2019)
RM1.8 billion industry. Get ‘benefits’ from it!
(March 2019)
Medical tourism receipts to see 25% rise
(March 2019)
Penjagaan Kesihatan Malaysia terbaik dunia
(March 2019)
New hospital set to make Kedah a medical tourism destination
(March 2019)
Five new hospitals for Selangor
(March 2019)
Industry Highlights
Vietnam an outbound market to watch
Wan Nadiah named group CEO of TMC Life Sciences
Medical tourism supporting Penang’s hotel sector
Malaysia: Targeting 30 million tourists
Wow! Bisnis Wisata Medis Diprediksi Tumbuh 21%
Sabah to woo more European tourists
Medical tourism receipts to see 25% rise
Experience Malaysia Healthcare
Malaysia Healthcare Lounge and Concierge
Announcing the commencement of the KLIA2 (Kuala Lumpur International Airport 2) Malaysia Healthcare Lounge! Healthcare travellers arriving and departing from KLIA2 can now experience Malaysia Healthcare’s hospitality right at the airport beginning 4th April 2019. See details below:
Location : Lot LS2-3-05, Departure area Level 3, Klia2
Operating Hours : 8.00am - 11.00pm
Snapshots of the Malaysia Healthcare Lounge at KLIA2
The Meet and Greet service was tailored for healthcare travellers on their health journey in Malaysia and is part of our end-to-end patient experience services offered at Malaysia Healthcare Lounge. Currently, we are expanding our services to KLIA2, in addition to our existing Malaysia Healthcare Concierge and Lounges in KLIA and PIA respectively.
Our dedicated Malaysia Healthcare Lounge personnel will greet registered health travellers at the aerobridge upon embarkation and will escort them through customs and immigration via a fast-tracked lane, before hosting them at the lounge while waiting for overland transportation to their designated hospitals or accommodations. Call 1-800-188-688 or email us at [email protected] to find out more.
Market Updates
Malaysia Healthcare was in Jakarta from 15th to 17th February 2019 for the Malaysia Healthcare Expo (MHX) which will be travelling across the Asian region this year. Jakarta saw 11 participating private hospitals and healthcare facilities from Malaysia who conducted health talks, panel discussions and free health checks! The MHX is an expo which brings Malaysia Healthcare to the doorstep of healthcare travellers where our service offerings are showcased at designated booths and through fun activities!