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Malaysia Healthcare e-Newsletter | 2021 Vol. 1

Message from Chief Commercial Officer

Assalamualaikum and greetings from Malaysia Healthcare!

Malaysia Healthcare has chosen to kickstart 2021 with a desire to close the gaps in service delivery while protecting our nation and providing continuum of care for our international patients at the same time. Thanks to Malaysia’s healthcare infrastructure and public-private partnerships, we were able to build a safe system for this purpose, be it connecting our patients with our hospitals virtually or by way of a medical travel bubble, preserving the trust we have cultivated over the years with our global patients. Further supporting the recovery of the industry, the government has implemented Malaysia’s COVID-19 Vaccination Plan, which we view as a crucial catalyst for the rebound of the nation’s economy.

As we sprint towards post-pandemic recovery, it is good to take a step back every now and then to remember the reason we are able to move ahead this year. Our brave and dedicated frontliners have been protecting our nation from an imperceptible enemy, risking their lives on a daily basis to save ours. Malaysia Healthcare has chosen to commemorate their efforts on the one-year anniversary of Malaysia’s first lockdown through a compilation of stories from 100 frontliners in a dedicated e-book titled ‘A Hundred Unsung Heroes’.

As we press on for a better future, let us continue to be vigilant, following all SOPs that have been set by the government to flatten the curve once and for all. In support of this, Malaysia Healthcare will be rolling out a campaign called ‘The End Starts with You’, which will encourage everyone to commit to our role in preventing the spread of COVID-19.

It is my greatest hope that the united front displayed by Malaysia, the World’s Healthcare Marvel, in our commitment towards flattening the curve, keeping each other safe and serving world-class quality healthcare, will be highlighted this year as we foray ahead in our road to recovery.

Stay safe everyone!

Thank you.

Nik Yazmin Nik Azman
Chief Commercial Officer
Malaysia Healthcare Travel Council

The Quarterly Scoop

Commentary on Healthcare Travel

While the once thriving healthcare travel industry received a major blow due the pandemic, the industry has now steadily started moving towards recovery. In a recently conducted industry poll by Pharmaceutical Technologies, 52% of members surveyed opined that the industry will take one to three years to bounce back to pre-pandemic levels.


MHTC Updates


The Medical Travel Media Awards is back!

Submission of Entries : Now to 8 October 2021.
MTMA2021 Virtual Awards Presentation Ceremony : 9 December 2021.
Visit to find out more.


Are you ready for insigHT2021?

Want to book your ticket?
Interested to be a Sponsor or a Speaker?
Click here or drop an email to [email protected] now!


MCL Announcement

Kindly note that the Malaysia Healthcare Concierge and Lounge (MCL) at the Kuala Lumpur International Airport (KLIA), KLIA2 and Penang International Airport (PIA) will not be operating until further notice. For more information, please email [email protected] or visit

Member Hospitals Features

Institut Jantung Negara (IJN) created more history as they carried out their first Hybrid Surgical Endovascular EVAR for a patient with a complex Abdominal Aortic Aneurysm (AAA).

KPJ pledges to care for the health and wellbeing of mothers and babies. Through this initiative, KPJ gives out complimentary car seats for each birth.

Gleneagles KL ran a #BeatTheOdds campaign in conjunction with the International Day of People with Disabilities. Gleneagles shared many heart-warming and inspiring stories to celebrate the special day.

As Malaysia has kickstarted its COVID-19 vaccination programme, nurses from Pantai Hospital KL were among the first private healthcare frontliners to receive COVID-19 vaccines.

Member Hospital List

For the full list of our Member Hospitals click here

It is our deepest pleasure to announce the latest additions of the following healthcare facilities to the MHTC Member Hospitals:

  • Ever Link Fertility Centre
  • iHeal Medical Centre Kuala Lumpur
  • Metro IVF @ Setiawalk
  • Nilai Medical Centre
  • OasisEye Specialists

A Hundred Unsung Heroes

Exactly a year ago, on 18 March 2020, Malaysia went into a nation-wide lockdown, compelling everyone to stay at home – except our frontliners. These dedicated men and women, range from healthcare workers, military, police, non-government organisation volunteers, delivery personnel and more.

Their stories remind us that our battle against COVID-19 takes a village to combat and we should be vigilant to adhere to Standard Operating Procedures (SOPs) to keep each other safe.A year later, on 18 March 2021, we present a compilation of their stories from the heart, a reflection of their courage, determination, and perseverance in the battle against COVID-19.

Click here to read their stories, share their tales of dedication and celebrate them with us. To our Unsung Heroes, we salute you!

Featured Blog Article

Perspective for Hope: How Medical Travel in Malaysia Will Look Like in 2021

Once the Leading Healthcare Travel Destination by Volume as reported by LaingBuisson in 2018, Malaysia has since seen 1,222,000 healthcare travellers in 2019 alone. Longing to revive the industry to its former glory, Malaysia Healthcare has shifted into the fifth gear to reach out to and serve our healthcare travellers.

Read more here:

Editorial Column


Nik Yazmin Nik Azman, Chief Commercial Officer

Editorial Team
  • Shobena Singam
  • Tutie Ismail
  • Vanessa Tan
  • Rowena Selvarasan